Enterprise Solutions Architect
- Industrial Data & Agentic AI (ProveIT): Built a cross-industry prototype simulating MQTT data streams for Glass and Pharma manufacturing using a Unified Namespace (UNS) architecture. Integrated an Agentic AI layer using AgentCore and Bedrock to enable real-time observability, allowing users to query equipment status and automate SOP-driven troubleshooting for production lines.
- Customer Experience and Rapid Prototyping (Amazon Connect): Identified the opportunity and led the delivery of a pilot that enabled a global manufacturer to support multi-threaded conversations and expanded customer support hours. Personally engineered a secure SMS image-upload third-party app integration to address a specific visual troubleshooting gap, using this technical deep dive into the customer problem to earn the trust required to influence their broader modernization strategy.
- Enterprise Modernization and SAP Integration: Architected a Document Management System integrated with SAP ERP to modernize legacy workflows. Leveraging the trust built through earlier successful prototypes, I secured executive buy-in to establish a comprehensive multi-year cloud migration roadmap for the enterprise.
- GenAI Innovation and Automation: Engineered a custom GenAI agent platform using Amazon Bedrock and Agentcore, reducing team administrative overhead by 4 hours per week. Focused on improving CRM data hygiene and automated note-taking to provide leadership with enhanced visibility into customer engagement trends.
- Product Influence and Developer Tooling: Championed Amazon Q Developer (Kiro) as a top 100 global CLI user and beta contributor, providing feedback to refine agentic features for real-world developer workflows. Engineered integrations for SpecKit and OpenSpec to support enterprise AI rollouts and drive internal adoption of spec-driven development.
